The short answerA solo carpet cleaner pays $959.88 a year on ServiceMonster Basic or $1,188 on Jobber Connect. At 3 to 5 users the two tie: $1,799.88 against $1,788.
ServiceMonster is not a flat price: Grow includes 5 users, then adds $15 a month for each more, so it matches Jobber's bundle pricing by about 10 users ($224.99 against $229 a month). Where they differ is the contract. ServiceMonster's FAQ says every plan requires an annual commitment; Jobber sells a no-commitment month at a higher price. Kickserv prints the lowest tiered price, $60 for 5 users, but does not say whether it is the monthly or annual rate.
Where each one steps upMonthly price by number of users, billed annually
Monthly and yearly price by user count for Jobber Connect, Jobber Grow and ServiceMonster, billed annually| Users | Jobber Connect | Jobber Grow | ServiceMonster (Basic, then Grow) |
|---|
| 1 | $99
$1,188 a year | $149
$1,788 a year | $79.99
$959.88 a year |
|---|
| 3 | $149
$1,788 a year | $229
$2,748 a year | $149.99
$1,799.88 a year |
|---|
| 5 | $149
$1,788 a year | $229
$2,748 a year | $149.99
$1,799.88 a year |
|---|
| 6 | $178
$2,136 a year | $258
$3,096 a year | $164.99
$1,979.88 a year |
|---|
| 8 | $229
$2,748 a year | $299
$3,588 a year | $194.99
$2,339.88 a year |
|---|
| 10 | $229
$2,748 a year | $299
$3,588 a year | $224.99
$2,699.88 a year |
|---|
Worthd arithmetic from each vendor's pricing page, Nov 4, 2026. Jobber: the cheapest bundle (1, 5, 10 or 15 users) plus $29 a month for each person past it, from Worthd's Jobber pricing page. ServiceMonster: Basic ($79.99 annual) includes 1 user and prints no extra-user price, so 3 users are priced as Grow ($149.99, 5 users); Grow adds $15 a month per user past 5, so 6 users is $164.99, 8 is $194.99 and 10 is $224.99, which is $5 under Premier at $229.99. ServiceMonster's monthly-billed prices are $99.99, $199.99 and $279.99.
The other twoKickserv and The Customer Factor, as printed
Kickserv and The Customer Factor published prices and terms| Tool | Price | Users | What the page leaves open |
|---|
| Kickserv | Start $60, Run $119, Scale $199 a month | 5, 10 and 20 included | The page shows a Monthly/Annual switch and "Save 20% with annual subscription" but does not say which view the prices belong to; contract and cancellation terms are not on the pricing page. 30-day free trial. Full table on Kickserv pricing. |
|---|
| The Customer Factor | $44.95 a month, in the page copy | Unlimited employees and sub-users | The price tag itself renders as an unfilled placeholder, so confirm the number on the live page. It says a 3-tier structure is coming and "the bottom two tiers will have limitations." "No Contracts", cancel anytime, risk-free for 30 days. Carpet cleaning is not mentioned. |
|---|
Pages read Nov 4, 2026 (Kickserv also Oct 16). At 1 to 5 users Kickserv Start is $720 a year if $60 is the annual rate, against $959.88 for ServiceMonster Basic: Worthd arithmetic, and only a like-for-like comparison once Kickserv says which rate it is. The Customer Factor at $44.95 is $539.40 a year if that number holds.
The contract lineServiceMonster says annual, in its own FAQ
The pricing page FAQ states: "Each ServiceMonster subscription level requires an annual commitment." Research read a header and meta description on Nov 3 that say no contract is required and quote $89 to $249, against printed prices of $79.99 to $279.99. A $300-off-Premier banner for "2024" is also still on the page. Trust the plan table and the FAQ, and ask your sales rep for the term in writing. It prints a 14-day trial with no card and no set-up fees.
Card feesOnly Jobber prints a rate here
Jobber charges 2.9% + 30 cents on cards and 1% on US bank payments. Illustration only: 48 invoices of $250 a month ($12,000) all by card is $362.40 in fees, against $120 by bank transfer, a $242.40 gap. ServiceMonster, Kickserv and The Customer Factor do not print processing rates on their pricing pages, so ask for the card and ACH rate before you compare totals.
Trials and termsWhat each pricing page prints
Trial and contract terms published on each pricing page| Tool | Free trial | Contract and cancellation |
|---|
| ServiceMonster | 14 days, no credit card | Annual commitment per the FAQ; cancellation and refund not published |
|---|
| Jobber | 14 days of Grow, no card | Annual payments non-refundable; see Jobber pricing |
|---|
| Kickserv | 30 days; card requirement not printed | Not on the pricing page; see Kickserv pricing for the terms read Oct 16 |
|---|
| The Customer Factor | 30 days risk-free | "No Contracts", "Cancel anytime"; refund policy page linked, not read here |
|---|
Terms of service were not read for ServiceMonster or Kickserv. Get term, notice period and refund rule in writing before you sign.
Who it fitsSolo cleaner who wants the lowest list price: ServiceMonster Basic at $79.99 or The Customer Factor at $44.95, if you accept the annual commitment or the unconfirmed price. Owner plus 2 to 4 techs who want job costing: ServiceMonster Grow at $149.99 against Jobber Grow at $229, a $948.12 a year gap. Wants to leave in a few months: Jobber's no-commitment month, at a higher price.
Who it is wrong forServiceMonster Basic for anyone with a second user, because no extra-user price is printed and the next step is $149.99. Kickserv for anyone who needs the exact monthly figure today. The Customer Factor for a shop that needs a tool that names carpet cleaning workflows. Not covered: Profit Rhino and Housecall Pro, whose carpet pricing Worthd has not captured for this page.
Frequently askedCarpet cleaning software questions
What does carpet cleaning software cost for 1 to 3 trucks?
From vendor pages checked Nov 4, 2026, billed annually: ServiceMonster Basic is $79.99 a month for 1 user and Grow is $149.99 for up to 5 users, Jobber Connect is $99 for 1 user and $149 for up to 5, and Kickserv Start is $60 for up to 5 users if its printed price is the annual one. The Customer Factor prints $44.95 a month for unlimited users.
Is ServiceMonster a flat price?
Not past the plan size. Each plan includes 1, 5 or 10 users, then Grow adds $15 a month per extra user and Premier $25. The page does not publish an extra-user price for Basic.
Does ServiceMonster require an annual contract?
Its pricing page FAQ says each subscription level requires an annual commitment, even though a monthly-billed price is shown. Research also saw a page header and meta description on Nov 3 that say no contract is required; the FAQ is the stricter statement.
Is Jobber cheaper than ServiceMonster for a carpet cleaning crew?
At 1 user, no: Jobber Connect is $99 a month against $79.99 for ServiceMonster Basic annual. At 3 to 5 users the two are within $1 a month ($149 vs $149.99). Jobber Grow, which adds job costing, is $229 against $149.99.
Which carpet cleaning software has a free trial?
ServiceMonster 14 days with no card, Kickserv 30 days, Jobber 14 days with no card, and The Customer Factor a 30-day risk-free period. Card requirements for Kickserv and The Customer Factor are not printed.
Does The Customer Factor name carpet cleaning?
Its pricing page does not mention carpet cleaning. It prints unlimited employees and a $44.95 price in its copy, but the price tag itself shows an unfilled placeholder, and the page says a three-tier structure is coming.
Vendor pages checked Nov 4, 2026
Prices are US list prices in dollars before sales tax. Totals are Worthd arithmetic. The vendor's quote controls. Report a correction.
Next stepPrice your own crew
Run the cost calculator with your crew size and card volume (it models Jobber, Housecall Pro and Tradify, not ServiceMonster or Kickserv) · Kickserv pricing · Cleaning business software cost · Jobber pricing by team size · Software price tracker · Jobber price changes · Email updates are paused. Read software price updates on the site
More trades cost pages: Window cleaning software cost · Pool service software cost · Pressure washing software cost.
Affiliate disclosure: the Jobber button may earn Worthd a commission. ServiceMonster, Kickserv and The Customer Factor links are plain, unpaid links; Worthd has no referral arrangement with them. It does not change the prices or the verdicts above.
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